Effective Date: March 21, 2025

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Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Grand Lux Venues, from 502-236-2006 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 502-236-2006 or info@grandluxvenues.com. Mobile opt-in information is never shared with third parties.

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[Grand Lux] ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile application, or any of our services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

 

a. Personal Information

    •    Name, email address, phone number, and other contact details

    •    Account information (username, password, profile details)

    •    Payment and billing details (if applicable)

b. Non-Personal Information

    •    Device information (IP address, browser type, operating system)

    •    Usage data (pages visited, time spent, interactions)

    •    Cookies and tracking technologies

 

2. How We Use Your Information

We use the information we collect to:

    •    Provide, operate, and improve our Services

    •    Process payments and manage accounts

    •    Communicate with you (updates, promotions, customer support)

    •    Ensure security and prevent fraud

    •    Comply with legal requirements

 

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

    •    Service providers (payment processors, hosting services, analytics)

    •    Legal authorities (if required by law or to protect our rights)

    •    Business partners (in case of mergers, acquisitions, or business transfers)

 

4. Data Security

We implement security measures to protect your information. However, no method of transmission or storage is completely secure. Please take precautions, such as using strong passwords.

 

5. Your Rights and Choices

You have the right to:

    •    Access, update, or delete your personal data

    •    Opt out of marketing emails

    •    Disable cookies through browser settings

 

6. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

 

Email: info@grandluxvenues.com